How do I go about getting a refund? Can Green Crypto Processing help me with this?
If you want a refund, please contact the merchant directly.
All cryptocurrency transactions are direct peer-to-peer payments from the buyer to the merchant. This means that once the payment has been sent, GCP API has no way to cancel the transaction or refund on your behalf. As a result, we cannot resolve any payment disputes without being a responsible third party because the transactions are blockchain-protected and irreversible.